1. Introduction

At NEXOVASMS, we understand the critical importance of preserving privacy. Our Privacy Policy delineates the procedures for collecting, utilizing, and safeguarding the personal information that users entrust to us. Unless context suggests otherwise, this policy extends to all users, irrespective of registration status, engaging with our messaging or other services as defined in our standard Terms and Conditions. This encompasses visitors to any of our websites.

Within this policy, “personal information” encompasses any data identifying an individual, including, but not limited to, name, age, gender, reproductive status, marital status, national or ethnic origin, sexual orientation, physical or mental health, disability, beliefs, culture, language, birth details, educational, criminal, or employment history, financial status, and contact information.

2. Commitment to Privacy

2.1 Data Privacy Principles

We are dedicated to upholding the confidentiality, integrity, and security of personal information. Employing appropriate technical and organizational security measures, we ensure protection against unauthorized access, processing, loss, destruction, damage, or any other form of misuse.

We commit not to disclose any user’s personal data that we process or host unless fully compliant with relevant data protection legislation or court orders.

2.2 Application of the Principles

Within our service context, user phonebooks, message content, and MSISDNs indicating message recipients belong solely to the respective user. This information will not be disclosed to third parties without the user’s written consent or unless legally mandated.

For any transfer of personal data from an EU member state subject or a state with restrictive data transfer laws to NEXOVASMS, we ensure adherence to adequate security measures in compliance with applicable laws.

2.3 Personal Data Collection and Processing

Users may need to provide limited personal information (username, email, password) to access our services. Additionally, messages or files may contain third-party personal information. Certain usage information is automatically recorded for reports and to enhance service quality.

We may utilize location and IP data for routing or time-sensitive tasks. Our services may utilize “cookies” and other technologies for analysis and improvement. Blocking cookies may impact service functionality.

Various analyses on non-personally identifiable data are conducted to enhance service performance and develop new offerings. Anonymized data may be processed and transferred within the NEXOVASMS group.

3. APIs and Third-Party Processing

Where applicable, our services may utilize APIs to interact with different software systems or third-party APIs. We ensure that third-party service providers maintain data confidentiality and security.

4. Communications with You

Communications may occur via email or messaging applications. Users have the option to opt out of non-essential promotional communications.

5. Personal Information of Minors

We do not intentionally collect personal information from minors. Any inadvertent collection will be promptly deleted.

6. Revisions and Termination

Our Privacy Policy may be updated at our discretion, with changes becoming effective upon posting. In the event of a merger or acquisition, personal information may come under the control of another entity.

Upon termination of the user’s relationship with NEXOVASMS, personal information may be retained in backups for legal compliance.

7. Questions and Comments

For inquiries or feedback on this Privacy Policy, please reach out to info@nexovasms.com